The evolution of user-centered focus in the human-computer interaction field - Karat 2003

Human-computer interaction (HCI) conferences began 20 years ago. In that time, how we utilize user data to build and create new hardware and software has changed dramatically. Academic and industry-based researchers and usability engineers have had a healthy dialogue throughout this process. Academic research has offered tools for studying and modeling user behavior, while industry has supplied interesting technology for HCI researchers. This study examines the field's development using behavioral science. We analyze the development of the topic in professional organizations (ACM SIGCHI, IFIP TC13), university departments (mainly computer science departments), and industry (primarily within IBM). In this article, we look back 20 years and discuss future ideas and difficulties.

Karat, J., & Karat, C. M. (2003). The evolution of user-centered focus in the human-computer interaction field. IBM Systems Journal, 42(4), 532-541.